Privacy Policy

NativeX Technology (“NativeX”, “we”, “us”) provides an AI sales assistant for e-commerce stores. This policy explains what personal data we collect through this website, why, and what rights you have over it.

Data controller: [Legal entity to be added once NativeX is formally registered — currently operated as an unregistered project based in Romania]. Contact for privacy matters: adrian@nativextech.com.

When you submit the “Book a demo” form, we collect:

• Your name and email address
• Your e-commerce platform and website URL
• Your approximate monthly order volume (if provided)
• Any message you choose to add

If you accept analytics cookies in the cookie banner, we additionally collect standard usage data (pages viewed, device and browser type, approximate location from IP, referring source). See Section 6, Cookies. We never combine this with the form data listed above without your separate consent.

• To respond to your demo request and prepare a relevant demo
• To follow up by email about your inquiry
• To keep a record of the conversation in our CRM (HubSpot) so we can serve you consistently
• Where consented: to understand site traffic (Google Analytics)

We process your demo-request data under legitimate interest (responding to an inquiry you initiated) and, where required, your consent. Analytics cookies are processed only on the basis of your explicit, opt-in consent, which you give or withhold in the cookie banner and can withdraw at any time via “Cookie settings” in the footer.

We share data with the following processors, only as needed:

• HubSpot (CRM, EU data hosting) — stores your demo request as a contact record
• Google Analytics — only if you accept analytics cookies

Google is US-based; where data leaves the EU, it is transferred under Google’s Standard Contractual Clauses. We do not sell your personal data to anyone.

Necessary cookies keep the site functioning and are always active. Analytics cookies load only after you accept them in the cookie banner — nothing is set beforehand, and the site’s fonts are served from our own server, so no third party is contacted before you choose. You can review or change your choice at any time via “Cookie settings” in the footer; if you withdraw consent, the analytics cookies are deleted.

We keep demo-request data for as long as needed to respond to you and maintain a reasonable record of the relationship, or until you ask us to delete it. Analytics data is retained per Google Analytics’ standard retention settings.

Under GDPR, you can ask us to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data
• Restrict or object to certain processing
• Receive your data in a portable format
• Withdraw consent at any time, without affecting past processing

To exercise any of these, email adrian@nativextech.com. You can also lodge a complaint with your national data protection authority — in Romania, the National Supervisory Authority for Personal Data Processing (ANSPDCP).

We may update this policy as the product or our tooling changes. Material changes will be reflected here with a new “last updated” date below.